Terms of service

Welcome to velvettrend. These terms of use govern your use of our website and services. Please read them carefully.

1. Introduction

1.1 By accessing our website and using our services, you agree to these terms of use.

1.2 These terms may be changed by us at any time. Please check this page regularly for updates.

2. Account Creation

2.1 To use our services, you must create an account.

2.2 You are responsible for keeping your account information confidential.

2.3 You agree to provide accurate and complete information during registration.

3. Products and Services

3.1 All products offered on our website are priced in EUR (Euros).

3.2 At checkout, you can pay in various currencies, depending on your preferences.

4. Prices and Payments

4.1 All prices include VAT unless otherwise stated.

4.2 We accept various payment methods, including credit cards and PayPal.

4.3 All charges will appear on your credit card statement as 'clothingshop*london'.

5. Shipping and Delivery

5.1 We offer worldwide shipping, with shipping costs displayed at checkout.

5.2 Delivery times may vary by destination and are detailed on our shipping policy page.

6. Return and Refund Policy

6.1 Customers can request a return within 30 days of receiving the goods.

6.2 Refunds are processed within 7 business days of receiving the returned goods.

6.3 The exact refund time may vary due to bank processing times.

7. Use of the Website

7.1 You may only use our website for lawful purposes.

7.2 Any form of misuse of our website is prohibited.

8. User Content

8.1 You may post content on our website, provided it is not illegal, offensive, or inappropriate.

8.2 We reserve the right to remove such content.

9. Intellectual Property

9.1 All content on our website is protected by copyright and may not be used without our express consent.

9.2 Trademarks and logos on our website are the property of velvettrend or third parties.

10. Limitation of Liability

10.1 We are not liable for direct, indirect, or incidental damages arising from the use of our website or services.

10.2 Our liability is limited to the maximum extent permitted by law.

11. Privacy

11.1 Your privacy is important to us. Please read our privacy policy to learn more about how we protect your data.

11.2 By using our website, you agree to the processing of your data in accordance with our privacy policy.

12. Links to Third-Party Websites

12.1 Our website may contain links to third-party websites.

12.2 We are not responsible for the content or privacy practices of these websites.

13. Termination

13.1 We reserve the right to terminate your account for violations of these terms of use.

13.2 You may close your account at any time by contacting our customer service.

14. Changes to Services

14.1 We reserve the right to change or discontinue our services at any time.

14.2 Changes will be announced on our website.

15. Governing Law

15.1 All the above points are governed by the laws of the United Kingdom.

16. Dispute Resolution

16.1 Disputes related to these terms of use are subject to the exclusive jurisdiction of the courts of the United Kingdom.

17. Consent

17.1 By using our website, you agree to these terms of use.

17.2 Your continued use of our website after changes to these terms constitutes acceptance of the changes.

18. Contact Information

18.1 If you have any questions or concerns about these terms of use, please contact us at [email protected].

18.2 Our customer service team is always available to assist you.

All charges will appear on your credit card statement as‘velvettrend*london’.

Thank you for trusting velvettrend. We are committed to providing you with the best possible service and hope that you are satisfied with our products and services.

ELITE TRADING CO., LIMITED

27 Old Gloucester Street, London, England, WCiN 3AX

+447418316950